Terms and Conditions for the supply of Good Luck Publishers products

Your details

a. When you register with the Good Luck Publishers website, you will be required to choose a contact email address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised.

b. If any of your details change, such as your credit card billing address, you must inform Good Luck Publishers as soon as possible. You may update your details by signing into your account on the Good Luck Publishers website, and update the relevant section.

The contract between us

a. Any contract for purchases made through the website will be with Good Luck Publishers Limited, whose registered office is situated at 415 Laxmideep, 9 Laxmi Nagar, District Centre, Vikas Marg, Delhi – 110092.

b. Good Luck Publishers must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. Payment is not taken until the point of dispatch of the goods to you from our distribution centre. Once payment has been received Good Luck Publishers will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. Good Luck Publishers acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

c. Good Luck Publishers are entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by email. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

Availability of goods you order

As per our policy you will not be able to place any order in case the book is out of stock. If in case it is not mentioned on the website and the order is placed then  we will notify you as soon as possible and any sum debited will be re-credited* to your account and Good Luck Publishers will notify you by email at the address given by you in your order form. Good Luck Publishers will not be obliged to offer any additional compensation for disappointment suffered.

Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update. Please note that the price the goods are offered for tender are as displayed in the Shopping Basket. Rest assured your credit card will only be debited as your order or individual items from your order are dispatched.

Multi-buy offers

Prices exclude postage. Promotions apply to listed titles only, which are subject to change and availability. If you choose to purchase a product from a multi-buy offer, but do not purchase enough products to qualify for the special discount, the product will be charged at the normal price.

Re-credit*- Your payment will be debited from your card via third party “Payumoney”. We will notify the third party for the re-credit. This may take upto 30 working days. However we will try our best to ensure that the process goes smoothly. Any dispute thus arising to this shall be dealt between the customer and them. Good Luck Publishers will not be liable for the same.    

Delivery of goods to you

a. Good Luck Publishers will post, or arrange a courier on your behalf, for the goods ordered by you to the person and address you give Good Luck Publishers at the time you make your order.

b. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of dispatch of the order. All delivery times quoted on the website are estimates only, based on availability, normal processing and delivery companies.

c. You will become the owner of the goods you have ordered when the goods are dispatched to you from our distribution centre.

Liability

This is as follows:

a. If the goods Good Luck Publishers delivers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, Good Luck Publishers shall have no liability to you unless you notify us of the problem, in writing to Support@goodluckpublishers.com within 4-5 working days from the delivery of goods in question.

b. If you do not receive goods ordered by you within 07 days of the date on which they were dispatched to you, Good Luck Publishers shall have no liability to you unless you notify Good Luck Publishers in writing at the Good Luck Publishers contact address of the problem within 15 days of the date on which the goods were dispatched to you.

c. If you notify a problem to Good Luck Publishers under this condition, Good Luck Publishers only obligation will be, at its option, to make good any shortage or non-delivery; to replace or repair any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question to the original method of payment,

d. Good Luck Publishers will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to Good Luck Publishers under this condition and Good Luck Publishers shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under paragraph (c) above.

e. Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit Good Luck Publishers liability to you for any death or personal injury resulting from its negligence.

Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract.

Force Majeure

Good Luck Publishers shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Invalidity

If any part of these conditions is unenforceable (including any provision in which Good Luck Publishers excludes its liability to you) the enforceability of any other part of these conditions will not be affected.

Complaints

Good Luck Publishers operate a complaints handling procedure which is used to try to resolve disputes when they first arise. If you have a complaint, please contact us on support@goodluckpublishers.com

Governing Law

The contract between us is subject to jurisdiction of Saharanpur (U.P) India.

Entire Agreement

These terms and conditions, together with the current Good Luck Publishers website prices, delivery details and Good Luck Publishers contact details, set out the whole of our agreement relating to the supply of the goods to you by Good Luck Publishers. These terms and conditions cannot be varied except in writing signed by a director of Good Luck Publishers. In particular nothing said by any sales person on behalf of Good Luck Publishers should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by Good Luck Publishers. Good Luck Publishers shall have no liability for any such representation being untrue or misleading.

Disclaimer

The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. Good Luck Publishers shall not be responsible for any detrimental reliance you place on this website or its contents.

Good Luck Publishers is providing this site and its contents (including any downloadable data or software) on an 'as is' basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties, whether express or implied, to the fullest extent permitted by applicable law. In addition, Good Luck Publishers makes no representations or warranties about the accuracy, completeness or suitability for any particular purpose of the information and related graphics published in this site or that any software or the server that makes it available are free of viruses or other harmful components.

The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Good Luck Publishers howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by applicable law.

Neither Good Luck Publishers nor any of its Directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Hyperlinks

Our website may contain hyperlinks. These hyperlinks connect you to sites of other organisations which are not our responsibility. We have used our reasonable endeavours in preparing our own website and the information included in it is done so in good faith. However, we have no control over any of the information you can access via other websites. Therefore, no mention of any organisation, company or individual to which our website is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of Good Luck Publishers.

Copyright notice

All design, text, graphics and the selection or arrangement thereof are the copyright of Good Luck Publishers, or of other copyright owners. Permission is granted to electronically copy and print in hard copy portions of this site for the sole purpose of placing an order with Good Luck Publishers, or using this site as a shopping resource. Any other use of materials on this site (including reproduction for purposes other than those noted above and modification, distribution, or republication) without the prior written permission of Good Luck Publishers is strictly prohibited.

Trade marks

Good Luck and the 'Good Luck' logo are registered trademarks belonging to Good Luck Publishers. All other trademarks, product names and company names or logos used in this site are the property of their respective owners. No permission is given by Good Luck Publishers in respect of the use of its or any such other trademarks, product names, titles or logos and such use may constitute an infringement of the holder's rights.

Interpretation

In these terms and conditions:-

'Good Luck' means Good Luck Publishers Limited of Good Luck Publishers, I-8 Industrial Estate, Delhi Road Saharanpur 247001, any connected organisation that actually supplies goods ordered by you and any successor to its business;

'working day' means every day of a calendar year apart from weekends and statutory and public holidays;

'us' means Good Luck Publishers and you together; and

'you' and 'your' means the person ordering goods under these terms and conditions.